Terms and Conditions
Welcome togemsandgold.com.au(“Website”), operated by Gemstone Western Australia (ABN 93 007 023 158). By accessing or using this Website, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use the Website.
1. General Information
This Website is owned and operated by Gemstone Western Australia, an Australian business based in [insert location, e.g., Perth, WA]. All purchases, transactions, and communications are subject to the following Terms and Conditions and applicable Australian Consumer Law.
2. Use of the Website
By using our Website, you agree that:
- You are at least 18 years of age, or using the site under the supervision of a parent or legal guardian.
- You will use the Website only for lawful purposes.
- You will not engage in any activity that interferes with or disrupts the Website’s operations.
3. Products and Services
We offer jewellery, gemstones, and related products for sale. All product descriptions, pricing, and availability are subject to change without notice.
We strive to ensure accuracy, but we do not guarantee the absence of errors in product information, including descriptions, pricing, and availability.
4. Orders and Payment
All orders are subject to acceptance and availability.
We accept payments via [insert accepted payment methods, e.g., Visa, Mastercard, PayPal, Afterpay, etc.]. All prices are listed in Australian Dollars (AUD) and include GST where applicable.
We reserve the right to:
- Refuse or cancel any order
- Limit or cancel quantities purchased
- Request additional verification before accepting an order
5. Shipping and Delivery
We ship within Australia and internationally (where available).
Estimated delivery times are provided for reference only and may vary. Gemstone Western Australia is not liable for delays caused by third-party couriers or customs.
Shipping fees and delivery timeframes are outlined on our Shipping Policy
page.
6. Returns and Refunds
We comply with Australian Consumer Law regarding faulty or misrepresented goods.
If you are not satisfied with your purchase, please review our Returns & Refund Policy available at [Returns Policy URL] or contact us at [contact email] within 14 days of receiving your item.
We do not offer refunds or exchanges for change of mind unless otherwise stated.
7. Intellectual Property
All content on the Website, including logos, images, text, and product designs, is the property of Gemstone Western Australia or its licensors and is protected under Australian and international intellectual property laws.
You may not reproduce, modify, distribute, or use any content without prior written permission.
8. Privacy
Your privacy is important to us. Please refer to our Privacy Policy
for details on how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth).
9. Limitation of Liability
To the extent permitted by law, Gemstone Western Australia is not liable for any indirect, incidental, or consequential loss or damage arising from the use or inability to use this Website or products purchased from it.
We do not guarantee the Website will be uninterrupted, error-free, or free from viruses or harmful components.
10. Indemnity
You agree to indemnify and hold harmless Gemstone Western Australia, its directors, employees, and affiliates from any claims, damages, losses, or liabilities arising from your use of the Website or breach of these terms.
11. Changes to Terms
We may update or modify these Terms and Conditions at any time without prior notice. Changes will be effective once posted on the Website.
It is your responsibility to review these Terms periodically.
12. Governing Law
These Terms are governed by the laws of Western Australia. Any disputes arising under these Terms will be resolved in the courts of Western Australia.
13. Contact Us
For any questions about these Terms, please contact us at:
Gemstone Western Australia
ABN: 93 007 023 158
Email: Luis@gemstoneswa.com.au
Website: https://gemsandgold.com.au