Frequently Asked Questions
All natural - mined from the earth. We do not sell laboratory-created rubies as natural stones, and we do not stock synthetic material. Every natural ruby is accompanied by a gemmological certificate.
Yes, in a limited and carefully selected range. Unheated rubies are rare, and our stock shifts regularly. Contact us directly to discuss what is currently available.
Yes. Free insured shipping to all states and territories - Perth, Sydney, Melbourne, Brisbane, Adelaide, Hobart, Darwin, and regional addresses. Delivery typically takes two to five business days.
Yes. Our studio is at Shop 3, 82 King Street, Perth WA 6000, open Monday to Friday, 10am to 4pm. Appointments are recommended for gemstone consultations, and there is no obligation to purchase.
Unworn items in original packaging may be returned within 14 days of receipt. Custom jewellery is non-refundable. Resizing and restyling are available on eligible pieces.
Warm water, a small amount of mild soap, and a soft brush are sufficient for regular cleaning. Avoid ultrasonic cleaners if the stone has significant inclusions or has been fracture-filled, as vibration can aggravate both. We offer complimentary cleaning at our Perth studio.
Ruby responds strongly to light quality. In warm incandescent light it can appear deeper or slightly more purple; in natural daylight its red is at its most vivid. If you are assessing colour, a window in good natural light is the best reference point.
Our rubies are sourced from Myanmar, Mozambique, Madagascar, Tanzania, and Sri Lanka. Each stone is examined individually before it enters our collection, and origin is documented and disclosed.
Yes. We ship ruby jewellery to Brisbane, Sydney, Melbourne, and all other locations across Australia, with the same free insured shipping.